BannerFlow

Frequently asked questions

How do I start?

Register, verify your email, add and verify a domain, pass moderation, create an ad slot, then embed its HTML/JS code. Create a campaign with an approved banner to spend credits.

Why is the impression counter lower than the number of loads?

Only verified visible impressions count, subject to the site cooldown, 24-hour banner repeat limit, anti-fraud checks and available advertiser credits.

How often does a banner change?

The default HTML/JS rotation is 60 seconds while the page is active. A rotation does not guarantee a credit transaction.

What is the HTML iframe mode for?

The HTML iframe works without JavaScript. Its banner is clickable and rotates via frame reload; views are not viewability-verified and do not earn or spend credits.

Why was my site or banner rejected?

Open the relevant site or banner to see the moderator’s reason. Fix the issue and send it for another review if available. If you disagree, contact support.

Where can I see credits and analytics?

Your dashboard includes credit transactions, and Statistics offers reports for dates, sites, slots, campaigns and banners.

How can I contact support?

Sign in and use the Support section. You can follow the ticket and receive an in-app notification when staff reply.